Brewpub Manager

Great Lakes Brewing Company

Ohio, USA

Full time

Jun 16

This job is no longer accepting applications.

Location: Cleveland, OH

Grade: 17

Reports to: General Manager of Brewpub Operations

Direct Reports: Brewpub Staff

Job Level: Advanced (supervisory); exempt

Responsibilities

Essential Functions and Duties

Brewpub Operations

  • Updates and reads the manager log every shift
  • Maintains daily side work charts
  • Responsible for maintaining all FOH service standards during their shift, including host staff, the bar, and the service staff
  • Insures that all procedures concerning food safety and serving alcohol responsibly are followed
  • Maintains an active presence on the floor during their designated shift, touching tables, maintaining service standards, and following up on service issues
  • Ensures the sanitation, maintenance and organization of the restaurant
  • Assists with planned events and promotions in conjunction with other restaurant managers and events personnel
  • Provides and maintains a safe and secure working environment
  • Ensures we have established pars and carry a responsible amount of product and merchandise
  • Other duties and tasks as assigned

Training & Coaching

  • Responsible for hiring, scheduling, training, development and discipline of the Brew Pub staff; including maintaining a formalized training program
  • Offers ongoing education to the staff about beer, food and table-side service
  • Conducts evaluations bi-annually with the Brew Pub staff
  • Conducts interviews for Brew Pub staff
  • Conducts daily Q-Time and tiered meetings with staff

Reporting & Controls

  • Attends and participates in the weekly manager meeting
  • Accurately completes paperwork pertaining to labor and necessary documentation for accounting
  • Achieve or exceed financial goals and proactively correct shortcomings
  • Counts and balances safe and petty cash daily
  • Audits labor at the end of each shift to make sure everyone is properly clocked in and out
  • Audits labor on Monday to ensure an accurate records for payroll

Required Skills and Experience

  • Education
  • Bachelor’s degree in related field preferred

Work Experience

  • Minimum of three to five years of experience in the restaurant/hospitality industry
  • Prior front of house management experience strongly preferred

Required Qualifications

  • Prior service experience required in a high volume environment
  • Ability to lead a team
  • Ability to manage multiple tasks and projects
  • Dedication to ensuring excellent service and to seeing issues through to resolution
  • Strong problem-solving skills
  • Willingness to work flexible hours including nights and weekends 

Preferred Qualifications

  • Understands and utilizes Appreciative Inquiry
  • Understands Lean principles with a focus on processes
  • Strong knowledge of the Craft Beer industry

We look forward to reviewing your application!

Thank you for understanding that we are unable to accept phone calls or emails regarding open positions. 

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