Host

Trillium Brewing Company

Massachusetts, United States

Full time

Jun 29

This job is no longer accepting applications.

Essential Job Duties and Responsibilities:

  • Welcome and acknowledge each and every guest with a smile, eye contact and friendly verbal greeting.
  • Provide guests with accurate wait time estimates during busy periods
  • Rotate seating between different stations to ensure even workloads for waitstaff
  • Answer phones and schedule reservations with large parties
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Address guests' service needs in a professional, positive, and timely manner.
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

Additional duties may be assigned as necessary.

Desired Qualifications & Abilities

Experience

  • Minimum 18 years of age
  • 1 year host experience in a fast-paced restaurant setting preferred
  • TIPS training required by start date

Knowledge, Skills, and Abilities

  • Willing to work a flexible schedule including nights and holidays.
  • Exceptional guest service skills
  • Ability to work in a high energy, fast-paced environment.
  • A strong team player, organized with great attention to detail
  • Stand, sit, or walk for an extended period of time or for an entire work shift. Move up and down stairs and/or service ramps. 
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.

Benefits

  • Medical, dental, and vision insurance, with company contribution
  • Annual tuition reimbursement
  • Long term disability, short term disability, and life insurance, 100% company paid
  • Trillium comp card (beer, flannels, dinner out- you pick!)
  • 401k plan, with company match
  • Philanthropy match
  • Paid time off, sick time, and personal days
  • Discounts on Trillium merchandise
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