Tasting Room Manager

Free Will Brewing Co.

Perkasie, PA, USA

Full time

Sep 7

This job is no longer accepting applications.

Duties and responsibilities:

  • providing and taking responsibility for a consistent and pleasant customer experience
  • maintaining a working knowledge of the tasting room menu, products, partners, and house procedures
  • handling general oversight and direction of team members during scheduled shifts
  • potentially assisting with scheduling or fill-ins when necessary
  • assuming responsibility for the tasting room's overall operations during covered hours
  • assuming responsibility for the overall cleanliness of the tasting rooms
  • making staffing decisions based on tasting room traffic patterns
  • ensuring all paperwork involved in day-to-day operations is properly filled out and filed properly at the end of the shift
  • assigning / delegating tasks as appropriate to team members
  • training / coaching team members on procedures
  • managing inventory
  • rolling out new initiatives and procedures to staff
  • assisting with event development and planning
  • ensuring team members complete all procedures properly, including (but not limited to) beer presentation, serving, suggestive selling
  • assist with event and beer release photography and videography
  • float the floors of the tasting rooms, interacting with customers and creating a social atmosphere

Special requirements:

  • ability to work a flexible schedule: days, nights, holiday and or weekends, weekend and evening shifts will rotate with the retail director
  • Travel between tasting room locations

Experience and skills:

  • strong interest in / passion for craft beer
  • photography experience a plus for event and beer photography
  • videography experience a plus for social media posts
  • strong communication and administrative skills to interact with customers, vendors, and coworkers in a professional manner
  • Possess the ability to multi-task and manage stressful circumstances associated with a fast paced work environment
  • ability to work both independently as well as in a team environment
  • ability to resolve customer complaints and concerns
  • strong customer relations skills
  • positive, professional attitude
  • this position requires the regular use of a computer, printer, telephone, calculator, cash register, iPad and ipad based pos system and related apps, smartphone and related software. position also requires basic knowledge of a draft system.
  • ability to occasionally exert up to 150lbs. of force (movement of half kegs) and / or up to 20lbs. of force frequently, and / or up to 10lbs. of force constantly to move objects.
  • moderate mental and visual attention required for performing manual work, machine operations, set-ups, inspections, and adjustments that require frequent decisions to detect and adjust for variance from proper operation.

Serious candidates should send a resume to jobs@freewillbrewing.com. please specify "Tasting Room Manager" in subject line.

You must be logged in to to apply to this job.


Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information


View resume