Security - The Knickerbocker

New Holland Brewing Co.

Grand Rapids, MI, USA

Full time

Sep 12

This job is no longer accepting applications.

We are looking for Security personnel for Wednesday nights only at The Knick. Security personnel will live our Values and be a positive ambassador of New Holland Brewing while ensuring the safety of our staff and guests.

What we offer you 

  • An innovative, growing company in our industry. 
  • A strong culture; one that is guided through our Mission, Vision and Values. 
  • A collaborative, caring, creative and engaging place to work. 

Job summary 

  • Be a positive ambassador of our company while ensuring the safety of our staff and guests. 
  • Live our Values.

What you would do 

  • Lead and act in a manner that is consistent with our Mission, Vision & Values.  
  • Immediately welcome & warmly greet guests upon arrival and departure. 
  • Accurately check various forms of identification to prevent underage entrance/ consumption. 
  • Confiscate illegal forms of identification (fake id or id’s not belonging to the guest). 
  • Communicate in a friendly and professional manner with guests. 
  • Handle disgruntled guests. 
  • Be able to recognize intoxicated guests, and not allow them to enter. 
  • Assist staff with cutting off an intoxicated guest or removal, if needed. 
  • Ensure guests are not smoking or vaping inside the building. 
  • Must conduct Pub “walk throughs” both inside and outside, to ensure safety. 
  • Conduct accurate guest counts, not to exceed capacity. 
  • Communicate with the manager on duty and other security guards throughout the shift. 
  • Perform other job duties as assigned.  

What you offer us 

  • Excellent interpersonal skills. 
  • Problem solving and forward-thinking mindset. 
  • Ability to multi-task with a calm, positive attitude. 
  • A passion for engaging with guests and for providing a hospitality-focused environment.  
  • A desire to be part of high-functioning team. 
  • Possess good communication skills and the ability to work well with teammates. 
  • Maintain a positive attitude in stressful situations. 
  • Must be able to work days, nights, weekends, and holidays. 

Physical requirements 

  • Be able to work in a standing position for up to ten (10) hours at a time. 
  • Be able to reach, bend, stoop and frequently lift fifty (50) pounds. 

Desired qualifications 

  • Experience in a security position or similar.  
  • ServeSafe certified, or the ability complete certification within 90 days of employment. 

Our Mission 

At New Holland Brewing Company, we are on a mission to enhance the quality of people’s lives. 

Our Vision 

New Holland Brewing Company’s vision is to create savored moments for the world.  

Our Values 

Believe * Engage * Own * Lead * Act with Integrity * Care 

How your job supports the mission 

  • Ensuring guest and staff safety. 
  • Welcoming everyone in a way that will enhance the quality of their lives.  

Summary of a typical day 

  • Greet guests and verify identification. 
  • Support staff with any issues. 
  • Maintain a presence at the door to prevent and handle safety concerns. 

Reports to: General Manager 

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