Tasting Room Associate

Cape May Brewing Co

Cape May, NJ, USA

Part time

Sep 28

This job is no longer accepting applications.

Job Summary: As a Tasting Room Associate you will be responsible for welcoming and seating guests, creating the first impression while entering the Tasting Room and all sales activities through our Brewtique.

Essential Job Duties & Responsibilities:

  • Lead by example in upholding the Company’s Core Values and promoting a positive and constructive working environment
  • Informing guests of the various ways to experience CMBC offerings
  • Greeting customers and seating guests
  • Checking identification
  • Interact with guests including answering questions and providing guests with assistance in an effort to create an attractive environment providing a unique experience
  • Suggesting items to guests and customers and cross-selling products to increase purchase amounts
  • Processing and fulfilling online orders containing beer products as well as merchandise
  • Perform regular inspection of Tasting Room and Brewtique area(s) and maintain cleanliness of facility
  • Maintaining appropriate stock on floor
  • Comply with inventory control procedures
  • Remain knowledgeable on products offered and discuss available options
  • Promptly resolve customer complaints and ensure maximum client satisfaction
  • Ensure response to all special requests of guests
  • Inform Manager of any potential guest issues
  • Assist with opening the facility and or closing duties
  • Cleaning the facility
  • Collect payment using the POS system
  • Following the company’s cash handling policy at all times
  • Keep work area neat and organized
  • Attend and represent Cape May Brewing Company at special/promotional events
  • Participate in training programs
  • Perform job duties in a safe and responsible manner
  • Work as a team with all coworkers
  • Perform other tasks assigned by Manager as needed


  • 18 years of age or older
  • High School diploma or equivalent (GED)
  • Basic math skills
  • Proficient in Microsoft Office 

Special Requirements:

  • Customer service focus
  • Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
  • Available to work a variety of hours, including evenings and weekends and Holidays

Physical and Mental Requirements:

  • Standing for long periods of time
  • Working outside or inside
  • Constant moving, talking, hearing, grabbing
  • Occasional squatting, crouching, bending, kneeling, twisting
  • May involve climbing stairs and/or ladders
  • Repetitive movements
  • Lifting up to 60 lbs unassisted and up to 160 lbs assisted
  • Access, input, and retrieve information from a computer
  • Regularly required to reach with arms and hands
  • Required to use hands to finger, handle or feel objects and controls
  • Required to talk and to hear
  • Occasionally required to climb and balance
  • Working individually and as a team
  • Working under time pressure
  • Encountering frequent interruptions
  • Using effective verbal communication

Environmental Conditions:

  • Occasional exposure to cooler temperatures
  • Working with the general public
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