Sales Fulfillment Specialist

Flying Dog Brewery

Frederick, MD, USA

Full time

Oct 7

This job is no longer accepting applications.

Job summary

Do you make details your bitch and dominate your inbox daily? Read on

The Sales Fulfillment Specialist will be responsible for all sales logistics, fulfillment, and wholesaler coordination for the entire Flying Dog sales network. Responsibilities will include receiving orders from 45-60 wholesalers and importers, coordinating and communicating order changes to those wholesalers and tracking those orders through the company from order receipt to order shipment.

Role and Responsibilities

  • Provide a high level of customer service to wholesalers and sales staff through professional communication and problem solving
  • Manage 40-50 wholesalers, 3-5 importers and two cartoon mice
  • Drink our beer flavored Kool-Aid by learning about our brand and products and serving as an ambassador to the wholesalers, importers, and other valued partners
  • Effectively communicate the needs of wholesalers and importers to appropriate staff members and management
  • Prepare and maintain paperwork related to sales administration
  • Track and analyze wholesaler inventory
  • Work closely with warehouse and operations team to ensure optimal customer service and order fulfillment
  • Track and coordinate daily orders
  • Point of contact with field sales team on ordering and managing point of sale materials
  • Coordinate and submit beer formula and label registrations to the TTB…a fairly important step in our ability to ya know, sell beer.
  • Manage beer registrations with states in the Flying Dog distribution footprint in coordination with internal compliance
  • Take on special projects and assignments as needed
  • Think creatively! Go beyond the details and to-dos to propose opportunities for improvement in our operations, knowing that no idea is too big or too small

Qualifications and Education Requirements

2-4 years of professional experience is preferred

Preferred Skills

  • The ability to tap into your inner Type A tendencies. We need to see strong organizational skills that would make Monica Geller and Leslie Knope proud. Must be detailed orientated and have the ability to prioritize and multi-task in a fast-paced environment.
  • Computer literacy is a must…I mean, it is 2021. Experience in Word, Excel, PowerPoint and Outlook is essential, ability to recreate hilarious memes and gifs to send to your co-workers is a bonus
  • Excellent phone and customer service skills required
  • Ability to quickly adapt to change…which you should be conditioned to do after living on this earth the past couple years
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