Taproom manager

Roles and Responsibilities

Taproom Manager

Reports To: Brewery Owners 

Role: The taproom manager has overall responsibility for the successful day-to-day operation of the brewery taproom.

Accountabilities:

• Create effective schedules and quickly resolve conflicts to ensure that taproom is well staffed during all hours
• Hiring and training staff to provide excellent service to patrons
• Brewery owners will have final approval on all staffing decisions
• Ensure the taproom is ready for operation in accordance with company procedure. Double Check Opening Procedures.
• Ensure the taproom is closed down at the end of shift in accordance with company procedure. Double Check Closing Procedures.
• Ensure Cash Handling was accurate and conduct deposit. Report all discrepancies.
• Maintain accurate headcount of persons on the premise not to exceed the approved maximum limit
• Diffuse tense situations between patrons or staff members to prevent possible safety or legal issues, ejecting unruly persons, if needed.
• Planning and Executing special events to include live music and brewery tours
• Promoting and Advertising Taproom events
• Inventory, order and Restock Merchandise and taproom consumables
• Verify quality of the beers on tap in accordance with company procedure
• Create and maintain a pleasant environment. Spot Check Downtime Duties list and assign any Idle workers Cleaning and Organizing Tasks as needed. 
• Theft Prevention (Staff)
• Verify all taproom employee certifications (ServSafe, TIPS etc) are on hand and up to date
• Manage the above listed accountabilities while serving and educating customers
• Continuously optimize taproom operations

Qualifications:

• Prior bar or taproom manager experience
• Knowledge of craft beer
• Familiarity with POS
• Ability to lift 35-50 lbs
• Ability to walk up and down stairs
• Ability to move full kegs with the aid of a dolly