Taproom Manager

Plankowner Brewing Co

Boiling Springs, SC, USA

Full time

$45-55k (annually)

Jun 9

SUMMARY

In this job you will be responsible for the performance of the Tap Room in line with Plankowner Brewing Co’s plans and objectives, including financial performance, guest satisfaction, event coordination, and staff development. This self-confident individual must have excellent communication, organizational, analytical and problem-solving skills. Must be able to function well in a team environment. Will perform the following duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Others may be assigned.

·      Be an ambassador for Plankowner Brewing. You are the face of the brewery when people visit the Tap Room

·      Create a welcoming environment for our customers and guests

·      Enforce all internal, local, state and federal laws, regulations, and policies within the Tap Room

·      Maintain daily cleanliness of the Tap Room, draft cooler, and surrounding areas

·      Make sure all staff are pouring and serving beer in the appropriate manner for the style

·      Ensure staff are maintaining a clean workspace, bar, bathrooms, and tables before, during, and after hours of operation

·      Ensure the staff has a deep knowledge of all the beers on tap, ingredients used, styles on draft, and events procedures

·      Scheduling, training, and issue resolution of Tap Room staff

·      Help maintain inventory of all cans, growlers (and the lids and labels), glassware, merchandise, non-alcoholic beverages, and small wares

·      Open and close cash register and POS system daily during hours of operation and special events. Train shift leaders to complete the same tasks in your absence

·      Keep abreast of the evolution of the Craft beer industry and trends

·      Ensure staff knows of upcoming events/specials and is informing customers

·      Answer customer calls during Tap Room hours

·      Assists in creating exciting and engaging content for social media to include short videos, photos and applicable graphics

·      Interfaces with outside vendors for event planning and booking of bands/entertainment

·      As a Taproom Manager, incumbent is expected to work the bar in conjunction with other duties. Taproom expectations include cleaning, assessing/stocking inventory, monetary transactions, engaging with customers while maintaining Plankowner Brewing Co. professional values

SUPERVISORY RESPONSIBILITIES

This job has supervisory responsibilities with the Front of House staff (FoH).  

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional appearance and presence a must. Veterans/Military Service a plus.

EDUCATION and/or EXPERIENCE

5 years Brewery/bartending experience. Experience with Social Media/Internet Marketing is a plus. Knowledge of craft beer is preferred.

COMPETENCIES

·      Working knowledge of all major social media platforms, including Facebook, Instagram, YouTube and TikTok.

·      POS system knowledge, maintenance, troubleshooting, and issue resolution.

·      Ability to work in a team environment.

·      Performs duties with the highest regard for safety and quality.

·      Ability to understand and follow site protocols, policies and procedures.

·      Proficient in Microsoft Office Products.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee may occasionally lift 55lbs and to move 165lb kegs    

WORK ENVIRONMENT 

The brewery environment is fast paced, customer focused, team centered.

Full time position. Must be available for evening and weekend shifts. Salary is base, plus tips. 401K available.

 


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Plankowner Brewing Co

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