Taproom Manager

The Taproom Manager is responsible for all aspects of managing the staff and the operations of the Marble Brewery taproom location to which they are assigned.

JOB DUTIES AND RESPONSIBILITIES:

• Implement all Marble policies and procedures including those regarding the handling of cash, property, product, and equipment.
• Conduct safe, secure and efficient operation and serving of guests.
• Maintain a high level of guest service that exceeds expectations, including soliciting guest feedback and resolving complaints.
• Manage and schedule employees to staff the taproom appropriately and make staffing cuts as needed.
• Ensure compliance with sanitation and safety regulations.
• Ensure compliance with Marble Brewery Alcohol Policy.
• Control operational costs and identify measures to cut waste.
• Monitor and maintain all sound and lighting levels to maintain proper ambience.
• Keep all areas of the taproom clean, orderly, and well maintained.
• Delegate appropriate responsibilities to staff members.
• Run reports at close.
• Schedule and run bank deposits.
• Reconcile petty cash, maintain a steady change bank, and submit all appropriate receipts to accounting.
• Perform end of month inventory counts.
• Take on other day to day activities necessary to keep the Taproom running smoothly and efficiently.
• Serve as point of contact for all bands, tours, and fundraisers.
• Handle band/sound payouts.
• Attend weekly manager meetings.
• Properly train all beertenders, bar backs security and door personnel.
• Submit a weekly financial analysis of taproom sales to the Director of Taproom Operations.
• Work with all levels of management in providing a superior Taproom experience

 QUALIFICATIONS:

• Experience managing people in a food and beverage business or experience managing a bar.
• Current New Mexico Alcohol Server certificate.
• Previous experience with Quickbooks and Microsoft Office applications
• Passion for craft beer.
• Objective-oriented, focused, individual who needs little direction or supervision; energy and enthusiasm are critical.
• Excellent planner and organizer.
• Financially responsible individual who knows how to manage budgets.
• Excellent communication skills, particularly verbal, including strong presentation skills.
• Must have a clean driving record.

WORKING CONDITIONS: This is a full-time position managing employees, guests, sales of beer and merchandise, and the taproom facility itself in a way that reflects Marble Brewery culture and which requires the employee to efficiently accomplish the primary objectives independently and with very little day-to-day supervision. This job requires a flexible weekly schedule of 40-50 hours per week, including days, evenings, nights and weekends, as necessary, as well as festival and special events.

PHYSICAL REQUIREMENTS: The Taproom Manager must be able to stand for extended periods, be able to negotiate a crowd of beer drinkers, be good with people and be capable of independent thought and communication.

DIRECT REPORTS: All Taproom employees, including security and door personnel, bar backs, beertenders and maintenance or custodial staff.